Hallmark Travel London became our provider for all services our clients required in both The UK and Ireland, sometime ago. They have provided an extremely high client satisfaction on each occasion. The variety of services, they offer are a perfect match for our journey creations, the quality of service has been of the highest standard on each occasion they have looked after our clients. Their response time to any request we have asked of them, could not have been quicker.
As a fellow travel professional, I don't hand out praise lightly — but Hallmark Travel has earned every bit of mine. I've partnered with them on numerous client itineraries, and every single time, the level of care that goes into crafting the perfect trip shows. What sets them apart isn't just the beautifully designed itineraries— it's the follow-through. Communication is fast, thorough, and consistent, whether they're looping me in or checking in directly with my clients while they're on the road. That kind of responsiveness is rare, and it means I never have to wonder what's happening behind the scenes. Their local experience recommendations are consistently spot-on — the kind of insider suggestions that turn a good trip into an unforgettable one. Simply put when I send a client to Hallmark Travel, I know they're in excellent hands. Wonderful trips, every time.
I’ve had the pleasure of working with Hallmark in London, and they have consistently been a wonderful DMC partner. I work closely with Ivor, who is incredibly responsive, knowledgeable, and always a pleasure to work with.
I especially appreciate the attention to detail, professionalism, and care that go into every itinerary. Ivor truly understands the needs of both advisors and clients and is always willing to go the extra mile to make sure everything runs smoothly.
It’s so important to have trusted partners on the ground, and I feel very confident placing my clients in Hallmark’s hands. I highly recommend Ivor and the Hallmark team to anyone looking for a reliable and knowledgeable DMC in London and the UK.
"We love working with Ivor and The Hallmark Travel team because they are lightning quick to respond, reliable, helpful and their offerings provide great client value compared to other providers in the market. Ivor is extremely responsive and we love having him in the client WhatsApp groups with us and our clients -- it makes a world of difference. We can tell that the team is well-connected and has access to incredible experiences across the UK. The Hallmark Travel team is our go-to in the region." -
I have been working with Hallmark Travel for a few years and they are always prompt, knowledgeable, and flexible. My clients have nothing but praises for the guides/drivers/experiences when traveling through UK/Ireland! I enjoy working with Ivor, as he is my go-to for the region.